Each and every year we distribute our designated Customer Survey to each of our partners. This year, the survey was sent out in March and was specifically tailored to cover the full service we provide our customers, from processing and RFQ through to the packaging materials we use to deliver the product.

Sent out with the aim of helping us to continue improving as a supplier, the feedback we received was fantastic with lots of positive scores and comments. This has allowed us to identify further areas for improvement, as you can see from the statistics above.