What a year 2017 has been for everyone here at QuartzTec Europe. Not only have we continued to build on the foundations laid in 2016, the year has seen continued investment in our people and our facility while increasing sales.
2017 saw more investment into our East Kilbride facility than ever before with improvements being to various departments as well as the facility overall. You can see the refurbished and improved extraction system below, followed by our Cleanroom refurb which allowed us to achieve beyond Class 10k.
The last 12 months have truly been special in terms of sales putting us firmly on track for our largest turnover in over 10 years.
We’ve utilised feedback from our customer satisfaction surveys, improved our internal processes for improved efficiency and speed and increased our sales territory as we secured new business globally.
Of course, none of this would be achievable without investing and working with our people. Our team have been the backbone of the site for many years and with our new management team focussed on investing in them, we will continue to improve and grow.
In the last year, just some of the work we’ve done with our team includes improving their feedback and communications process, invested in training and supported in recruitment through the New Starter Programme.
These are all areas we’ll continue to invest in 2018 and can’t wait to get started following the festive break.
Until then, we’d like to wish you all a Merry Christmas and a Happy New Year and we look forward to working together once again towards a prosperous 2018.
From all of us,